Privacy Policy:
Organica Glow value your privacy and we are committed to protecting your personal information. We collect data during your buying process, like your name, contact details, and shipping location. This data is used strictly for order fulfillment and customer support. We do not share or sell your information to third parties. Secure payment gateways are used to guarantee your financial details stay protected.
Shipping Details:
We offer free delivery to United Arab emirates, Saudi Arabia and Qatar to offer a seamless shopping experience. Processing times vary depending on supplier availability. Shipping times typically range from 5 to 21 business days. Once an order is placed, you will get a confirmation email with tracking details (if available). Delays may occur due to customs or external factors beyond our control. Please note that customs are not included and it is subject to UAE, Saudia Arabia and Qatar customs.
Returns & Refunds:
Our body care products are safe, natural, and organic. Thus, returns are only accepted for damaged or defective items. If you get a faulty product, please contact us within 1 day of delivery with photos of the issue. Refunds or replacements will be processed upon approval or rejection of the supplier that we are dealing with. Shipping costs for returns apply, depending on the situation.
For any questions about shipping or privacy concerns, feel free to contact us sending an email to ask@organicaglow.com.